Buyer protection
How to book safely in the dive market.
Pay only through DIVEOPS PRO — never by bank transfer, GCash, crypto or gift cards. Your payment is held until after your dive.
Pay only through DIVEOPS PRO
Never pay a seller by bank transfer, GCash, crypto, gift cards or money transfer services, and never move to another app to pay. A request to pay outside DIVEOPS PRO is a common scam: report it.
Your payment is held
When online payment is on, the company is paid only after your dive or rental date has passed, so there is time to raise a problem.
Report a problem within 72 hours
If the company did not show up, the trip was not as described or someone asked you to pay outside DIVEOPS PRO, use Report a problem in My bookings within 72 hours after the date. The company's payout is held while we look into it.
Who is selling
Listings are written by the companies themselves. DIVEOPS PRO does not check certifications, insurance or licences; every listing names the company that listed it.
Cancelling
You can cancel a booking in My bookings up to 48 hours before it starts. Within 48 hours, please contact the company.
Your safety
Dive only within your training and health. Read the diver medical questionnaire before you book and follow the dive professional's briefing.
Diver medical questionnaire (UHMS)