Account

Delete your DIVEOPS PRO account

In the app (iPhone / Android)

  1. Open DIVEOPS PRO and sign in.
  2. Go to Profile → Delete account.
  3. Enter your password and confirm.

On the web

  1. Sign in at diveopspro.com.
  2. Open Profile → Delete account, enter your password and confirm.

By email

Cannot sign in? Email support@diveopspro.com from the address on your account. We confirm the request and delete the account, usually within 7 days.

Request deletion by email

What happens

  • A paid membership that renews automatically is cancelled with the payment provider first. If that fails, nothing is deleted and you are asked to try again.
  • Unused paid time is not refunded.
  • You are signed out everywhere and can no longer sign in.
  • Deleted: your profile (name, email, password, country, certifications, emergency contact, public CV page and online status), your dives with their revisions and signatures, your exposure ledger, your synced projects, operations and chamber records, every file you uploaded, the messages you sent, your connections and blocks, job applications, incident reports, verification codes, invite links, share cards, and your security and agreement records.
  • Kept without your name or any link to your account: signatures you gave on other divers' dives (shown as "Former supervisor (account deleted)"), job posts that someone applied to (closed, with the description and pay removed), and reports and feedback you sent. Groups and rooms you created that still have members pass to another member.
  • Dives you entered in other divers' logbooks stay in their records; a dive they accepted from you keeps the note saying who entered it.
  • Billing records (plan, amounts, dates, status and provider references) are kept without your account for as long as tax and accounting law requires.
  • A minimal deletion record stays: the account ID with its creation and deletion dates and any founding-member seat, with no email, name or IP address. Your public CV address stays reserved for 90 days so old links never show someone else. Deleted data can remain for a short time in our database provider's restore history until it expires.
  • Deleting in the app or on the website also erases the logbook stored on that phone or in that browser. Export your logbook first (Logbook → Export) if you want a copy — deletion cannot be undone.
  • The full list is in the Privacy Policy, section 8.
Konto löschen · DIVEOPS PRO